Our Location
LOOM TO HOME
1169, Rangai Gowder St, Kollupuram, Sukrawar Pettai, R.S. Puram, Coimbatore, Tamil Nadu 641002

Privacy Policy:

Privacy Policy

LOOM TO HOME  values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us, whether online or offline, including through our website, retail stores, and wholesale services.


1. Information We Collect

We may collect the following categories of personal data:

a. Personal Information:

  • Name
  • Contact details (email, phone number, address)
  • Payment information (credit/debit card details, bank account information)

b. Business Information (for Wholesale Customers):

  • Business name
  • Tax identification numbers
  • Resale certificates

c. Transaction Information:

  • Details of purchases, returns, or exchanges
  • Shipping and billing details

d. Website Usage Data:

  • IP address
  • Browser type and version
  • Pages visited and actions taken on our website

2. How We Use Your Information

We use your data for the following purposes:

  • To process retail and wholesale orders, payments, and deliveries.
  • To respond to inquiries, provide customer support, and communicate order updates.
  • To improve our product offerings, website functionality, and overall shopping experience.
  • To send promotional offers, newsletters, and updates (with your consent).
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your data in the following cases:

  • Service Providers: With trusted third parties for payment processing, shipping, and IT services.
  • Legal Requirements: To comply with applicable laws, regulations, or legal proceedings.
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. Please use caution when sharing sensitive information online.


5. Your Privacy Rights

a. Retail Customers:

  • Access and correct your personal data.
  • Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.

b. Wholesale Customers:

  • Request the deletion of your business or personal information (subject to legal requirements).

To exercise your rights, contact us at  6380437807.


6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.


7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such sites. Please review their privacy policies separately.


8. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If you believe we have collected information from a minor, please contact us immediately.


9. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.


10. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your privacy rights, please contact us at:

LOOM TO HOME
Email: loomtohome1@gmail.com
Phone: 6380437807
Address: 1169, Rangai Gowder St, Kollupuram, Sukrawar Pettai, R.S. Puram, Coimbatore, Tamil Nadu 641002